Welcome to the Havenofwear FAQ Page
We’re here to answer your questions and ensure you have the best shopping experience. If you need further assistance, please don’t hesitate to contact us.
Here are our estimated delivery times:
Handling time: 1-2 business days
Transit time: 5-7 business days
Estimated delivery time: 6-9 business days
For more details, please refer to our Shipping Policy.
Yes, we offer free shipping on all orders within the United States. For more information, please check our Shipping Policy.
Havenofwear is a UK-based women’s fashion brand. We proudly offer a curated selection of high-quality apparel and accessories, with shipping available exclusively within the United Kingdom
We accept the following payment methods:
- American Express
- MasterCard
- Visa
- Apple Pay
For more details, please refer to our Billing Terms and Conditions.
If you receive a defective item, we’ll replace it at no cost. Please contact us and return the item within 30 days. For more information, see our Return Policy.
Yes, we offer a 24-hour cancellation window. To cancel your order within this timeframe, please contact us.
We have a simple and hassle-free return process. For complete details, please visit our Return Policy page.
Once we receive and inspect your returned item, your refund will be processed. Refunds typically appear on your original payment method within 7 business days, depending on your bank or payment provider. See our Refund Policy for more details.
Yes, we provide a 30-day warranty on all purchases. For more information, please refer to our Return Policy.
You can reach our customer support team through the Contact Us page
No, we currently ship exclusively within the United Kingdom
We are an online-only store, which allows us to offer the best prices and a wide selection of products.
For detailed information about product exchanges, please refer to our Return Policy.
You can track your order through the Track Order page on our website.
For More Information
Address: 27, Old Gloucester Street, LONDON, WC1N 3AX, UNITED KINGDOM
E-mail: info@havenofwear.com
Phone: +447401482808
Customer Service Hours:
Monday to Saturday: 9:30 AM to 7:00 PM (GMT)
We aim to respond to your inquiries within 1-2 business days.
Thank you for choosing havenofwear!